Playworks Helpdesk

Case Information

How can we help?

Please select... Accounts and Logins General Work Sales and Programming Fundraising Marketing Finance AmeriCorps COVID-19

What is the issue?

Please select... Adaptive Insights America Learns Cirrus Insight Concur DocuSign FedEx Printing FedEx Shipping Greenhouse Laptop Marketo Navan Office Depot Okta Playworks External Website (playworks.org) Salesforce Tableau UKG (formerly UltiPro) UPS CampusShip Zoom Other Playworks-Issued Hardware Salesforce Support Employee Management Employee Performance Management (UKG) Business Cards/Stationery Apparel and Swag Timesheets/Payroll Benefits Recruiting/Greenhouse Applicant Background Checks Volunteers and Interns Temporary Account Access Other Certificate of Insurance Request Evaluation Support Salesforce Support Recess Kits SparkPlay Program Plan Modification Contract Review Other Development Salesforce Support Classy Impact/Evaluation Support Grant Writing Support Playworks.org Website Graphic Design Email Marketing Editing Financial Document Request Budgeting/Adaptive Insights Navan Expense Reports/Concur Credit Card Remote Deposit Outgoing Invoice Incoming Payment Outgoing Vendor Payment New AC Support Staff eGrants Background Checks America Learns Greenhouse UKG (formerly UltiPro) Management Issues/Compelling Circumstances Other Ordering PPE Supplies Other

What specific area can we support?

Please select... Create or Edit Content Webforms Video/Photos Proofreading Login Other

Please enter the webpage or webform URL if applicable

What is your target date for the completion of this content?

Please enter a detailed description of your question or request

Please select all items needed for the new AC support staff

Add to NACT calendar and invitesAdd to AC Google DriveCreate an account in America LearnsAdd to Slack Channels (ACMT and regional)Add to NACT email groupBook an intro call with NACTAdd to AC grant finance spreadsheet

What training support and/or resources are needed for the new AC support staff?

STOP - please contact CloudMinders directly for technical support for all Playworks-issued laptops at 503-210-5203, option 2 or at support@cloudmindersit.com (you do not need to submit this ticket).

If you need to order new equipment or have an issue or question that does not pertain to CloudMinders, please continue entering your request or question below.

STOP - you can find most apparel and swag answers in the Easy Sheet here.

If we can help with anything not covered in the Easy Sheet above, please share your question or request below.

STOP - please follow the steps here if you would like to request new business cards or stationary (you do not need to submit this ticket).

If you have an issue or question regarding business cards or stationary that does not include placing a new order, please continue entering your request or question below.

STOP - please follow the steps here if you would like to request a new credit card or an increased limit for your current credit card (you do not need to submit this ticket).

If you have an issue or question regarding credit cards that does not include requesting a new card or an increased limit on a current card, please continue entering your request or question below.

STOP - please follow the steps here to request new certificate of insurance (you do not need to submit this ticket).

If you have an issue or question not answered by the linked instructions, please continue entering your request or question below.

How soon does this need to be addressed?

Please select... Next month is fine Next week is okay Next day, please Drop everything and deal with this ASAP

Your Information

What is your full Playworks email address?

What is a good phone number for us to reach you?

Attachments

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