Playworks Helpdesk
Case Information
How can we help?
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Accounts and Logins
General Work
Sales and Programming
Fundraising
Marketing
Finance
AmeriCorps
COVID-19
Confidential Employee Assistance
What is the issue?
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Adaptive Insights
America Learns
Cirrus Insight
Concur
DocuSign
FedEx Printing
FedEx Shipping
Google Workspace
Greenhouse
Laptop
Marketo
Navan
Office Depot
Okta
Playworks External Website (playworks.org)
Salesforce
Tableau
UKG (formerly UltiPro)
UPS CampusShip
Zoom
Other
Playworks-Issued Hardware
Salesforce Support
Employee Management
Employee Performance Management (UKG)
Business Cards/Stationery
Apparel and Swag
Timesheets/Payroll
Benefits
Recruiting/Greenhouse
Applicant Background Checks
Volunteers and Interns
Temporary Account Access
Other
Certificate of Insurance Request
Evaluation Support
Salesforce Support
Recess Kits
SparkPlay
Program Plan Modification
Contract Review
Other
Development Salesforce Support
Classy
Impact/Evaluation Support
Grant Writing Support
Playworks.org Website
Graphic Design
Email Marketing
Editing
Financial Document Request
Budgeting/Adaptive Insights
Navan
Expense Reports/Concur
Credit Card
Remote Deposit
Outgoing Invoice
Incoming Payment
Outgoing Vendor Payment
New AC Support Staff
eGrants
Background Checks
America Learns
Greenhouse
UKG (formerly UltiPro)
Management Issues/Compelling Circumstances
Skills Success Subscription
Other
Ordering PPE Supplies
Other
What specific area can we support?
Please select...
Create or Edit Content
Webforms
Video/Photos
Proofreading
Login
Other
Please enter the webpage or webform URL if applicable
What is your target date for the completion of this content?
Please enter a detailed description of your question or request
Please select all items needed for the new AC support staff
Add to NACT calendar and invites
Add to AC Google Drive
Create an account in America Learns
Add to Slack Channels (ACMT and regional)
Add to NACT email group
Book an intro call with NACT
Add to AC grant finance spreadsheet
What training support and/or resources are needed for the new AC support staff?
STOP - please contact CloudMinders directly for technical support for all Playworks-issued laptops at 503-210-5203, option 2 or at support@cloudmindersit.com (you do not need to submit this ticket).
If you need to order new equipment or have an issue or question that does not pertain to CloudMinders,
please continue entering your request or question below.
STOP - y
ou can find most apparel and swag answers in the
Easy Sheet here
.
If we can help with anything not covered in the Easy Sheet above, please share your question or request below.
STOP - please
follow the steps here
i
f you would like to request new business cards or stationary
(you do not need to submit this ticket)
.
If you have an issue or question regarding business cards or stationary that does not include placing a new order,
please continue entering your request or question below.
STOP - please
follow the steps here
i
f you would like to request a new credit card or an increased limit for your current credit card
(you do not need to submit this ticket)
.
If you have an issue or question regarding credit cards that does not include requesting a new card or an increased limit on a current card,
please continue entering your request or question below.
STOP - please
follow the steps here
to request new certificate of insurance
(you do not need to submit this ticket)
.
If you have an issue or question not answered by the linked instructions,
please continue entering your request or question below.
How soon does this need to be addressed?
Please select...
Next month is fine
Next week is okay
Next day, please
Drop everything and deal with this ASAP
Your Information
What is your full Playworks email address?
What is a good phone number for us to reach you?
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Confidential Employee Assistance
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here
to submit a confidential employee assistance request
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Contact Information
Playworks Helpdesk